Terms and Conditions
Welcome to The Hobby Zone. These terms and conditions govern your access to and use of our website and the services offered through it.
By accessing and using this website, you agree to these terms and conditions in full. If you do not agree with any of them, we recommend that you do not use our site.
1. Supplier identification
The website belongs to The Hobby Zone, an online store dedicated to selling original anime merchandise.
For legal purposes, all communications will be made through the channels indicated on this site.
2. Use of the website
By using this site, you agree to:
- Use it only for legal purposes
- Do not perform activities that affect the operation of the site
- Do not attempt to access restricted information or internal systems.
We reserve the right to restrict access if we detect misuse.
3. User registration
To make purchases, you may need to provide personal information.
The client is responsible for:
- The veracity of the data provided
- Maintain the confidentiality of your information
We are not responsible for the misuse of accounts by third parties.
4. Products and availability
All products are subject to availability.
We reserve the right to:
- Modify or discontinue products without prior notice
- Cancel orders in case of stock or publication errors
In case of cancellation, a full refund will be issued.
5. Prices and payments
- All prices are expressed in local currency and include taxes where applicable.
- Payment must be made through the means available on the site.
- A purchase is considered valid once payment is confirmed
We reserve the right to correct errors in published prices.
6. Shipping
- Shipments are made through external companies.
- Delivery times are estimates and may vary.
- The Hobby Zone is not responsible for delays attributable to the transport company
It is the customer's responsibility to correctly enter the shipping address.
7. Exchanges, returns and warranty
Exchanges, returns and warranties are governed by our Exchange, Returns and Refunds Policy available on the site.
8. Right of withdrawal
According to Chilean law, the right of withdrawal is not mandatory for online purchases.
The Hobby Zone does not offer a right of withdrawal, unless expressly stated.
9. Intellectual Property
All site content, including:
- Images
- Texts
- Design
- Logos
It is owned by The Hobby Zone or its respective owners.
It is forbidden to:
- Reproduce
- Distribute
- Using content without authorization
10. Use of cookies
This site uses cookies to improve user experience.
By browsing our site, you agree to the use of cookies in accordance with our privacy policy.
11. Responsibility
To the extent permitted by law:
- We do not guarantee that the site will be free from errors or interruptions.
- We are not responsible for damages arising from the use of the site.
None of the above limits the rights that the law grants to consumers.
12. Consumer protection
This site complies with Law No. 19.496 on the protection of consumer rights in Chile.
In case of conflict, the client may exercise their rights in accordance with current legislation.
13. Modifications
We reserve the right to modify these terms at any time.
The modifications will be published on this site and will take effect upon publication.
14. Applicable legislation
These terms are governed by the laws of the Republic of Chile.
15. Contact
For any questions, you can contact us through:
Email: tuhobbyzone@gmail.com
The Hobby Zone